How it works
One shopper action. Three useful outcomes.
Follow a single request from a shopper access point to a staff member to the store’s intelligence.
04 — How it works
From customer need to store action.
- 01
Customer interacts
A shopper searches or requests help through an OnSight access point.
- 02
OnSight connects the need
Product information and assistance requests become actionable signals.
- 03
Staff responds
The right employee sees what is needed and where.
- 04
The store learns
Anonymous interaction data becomes operational insight.
06 — From interaction to insight
Every interaction tells you something.
- Customer searches “Runner 02 / Size 42”
- Stock checked
- Assistance requested
- Staff responds
- Request completed
OnSight intelligence
- Demand detected
- Response measured
- Product interest captured
- Potential stock friction identified
02 — The invisible store
Make the invisible visible.
A store can see movement without understanding intent. OnSight is designed to reveal signals from voluntary searches and requests — not personal identities or tracked journeys.
Privacy-conscious by design
OnSight is designed with privacy-conscious data collection in mind. The concept works with anonymous, aggregated interactions — what was searched or requested, and where — not with identifying individual shoppers. Formal compliance will be validated before any deployment.
What could OnSight reveal inside your store?
Explore how OnSight could help connect customer needs, staff response and store intelligence in a real retail environment.